Customer service agent development

Goals

This training will enable participants to develop tools to:

  • Strengthen the approach with difficult clients.
  • Improve active listening skills.
  • Solve complex customer service situations.

 Schedule and fee:

  • Training method: Distance learning or in-house
  • Duration : 21h
  • Schedule: To be determined according to your availability
  • Schedule: To be determined according to your availability
  • Rate: Varies according to the size of the group and the type of training

Contact us to speak to one of our agents or get a quote:

+438-378-6925

info@collegehorizon.ca

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